Black Friday Price Match Guarantee

Details and Frequently Asked Questions:

What is the ProForm Black Friday Price Match Guarantee?

If you purchase a product that is on sale from ProForm.com between the dates of November 1st, 2022 and November 23rd, 2022 and the same product is subsequently listed at a lower price on ProForm.com at anytime from the date of purchase until 11:59pm MST on Wednesday, November 30th, 2022, you may be eligible for a refund equal to the difference between your purchase price and the lowest marked price. The product must be on sale during the qualifying dates (November 1st, 2022 and November 23rd, 2022) for the Price Match Guarantee.

What products are eligible for the Black Friday Price Match Guarantee?

Products that are on sale and purchased on ProForm.com between the dates of November 1st, 2022 and November 23rd, 2022 are eligible for inclusion in the Black Friday Price Match Guarantee. These products will be represented on the https://www.proform.com/specials

Are ProForm products offered through other retailers, whether online or in store, eligible for the Black Friday Price Match Guarantee?

No. Only products purchased on ProForm.com are eligible and only the products that are on sale.

If other retailers, whether online or in store, offer the same product I purchased at ProForm.com at a lower price, can I receive a refund for the price difference in accordance with the Black Friday Price Match Guarantee?

No. Only products and prices listed on ProForm.com can be used as reference for the Black Friday Price Match Guarantee.

How can I receive my eligible refund?

In order to receive the refund, you must contact ProForm Customer Service by calling 1-888-308-9616 or by sending an email to billinginfo@ifit.com. In order to be eligible, you must call or email before 11:59 pm MST on December 11th, 2022.

How long will it take for the refund to be processed?

Refunds will be processed no later than January 31, 2023 if purchased using a Debit Card, Credit Card, or Gift Card. If you financed your purchase through a ProForm Financing credit line or a TD Fit Installment Loan, the refund may take longer, depending on your financing agreement.

How will my refund be received?

Credit and debit card purchases will be reimbursed on the card used at time of purchase. Gift card purchases will be reimbursed on the gift card used at time of purchase. If you financed your purchase through ProForm Financing or TD Fit Loan, refunds will be credited to the outstanding balance.